Sairahaz.com Return Policy: Your Satisfaction, Our Priority
At Sairahaz.com, we understand that choosing the perfect piece of jewelry is a personal experience, and your satisfaction is our utmost priority. To ensure your confidence in shopping with us, we have crafted a straightforward and customer-friendly return policy.
30 Days Hassle-Free Returns: We offer a generous 7-day return policy, giving you the flexibility to make sure your purchase is just right. If, for any reason, you are not completely satisfied with your jewelry, you have 7 days from the date of delivery to initiate a return.
Conditions for Return: To qualify for a return, the jewelry must be in the same condition as when it was received, unworn, and in its original packaging. We kindly ask that you include all accompanying documentation and tags to facilitate a smooth return process.
Easy Return Process: Returning an item to Sairahaz.com is a simple and hassle-free process. Here's what you need to do:
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Contact our Customer Support: Reach out to our dedicated customer support team within 30 days of receiving your order. You can contact us through [insert contact details].
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Provide Order Details: Please provide your order number and a brief explanation of the reason for the return. This information helps us expedite your request.
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Return Authorization: Once your return request is approved, you will receive a return authorization along with instructions on how to return the item.
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Secure Packaging: Pack the jewelry securely in its original packaging to prevent any damage during transit. Include all relevant documentation and tags.
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Ship the Item: Ship the item back to us using a trackable and insured shipping method. The return shipping cost is the responsibility of the customer.
Inspection and Refund: Upon receiving the returned item, our team will conduct a thorough inspection to ensure it meets the return conditions. Once approved, we will initiate the refund process. Please note that the refund will be issued to the original payment method used during the purchase.
Exclusions: Please be aware that certain items, such as custom or personalized jewelry, may have limitations on returns. Any exceptions will be clearly communicated at the time of purchase.
Contact Us: If you have any questions or concerns about our return policy, our customer support team is here to assist you. Feel free to reach out to us at Sairahazcom@gmail.com.
Thank you for choosing Sairahaz.com. We strive to make your shopping experience enjoyable, and our return policy reflects our commitment to your satisfaction.