Sairahaz Jewelers — Shipping Policy

We handcraft every piece to order so it arrives beautiful and gift-ready.

Personalization Confirmation (Custom Orders)

• If your item needs a name or personalization, production begins only after we receive and confirm your details.

• Orders remain on hold until the name/approval is received. Please reply promptly to emails from support@sairahaz.com.

Production Time

• All items (including customs) are made to order.

• Crafting takes 7–8 business days after personalization is confirmed.

Total Delivery Time (Crafting + Shipping)

• Standard: 12–18 business days total

• Express: 8–12 business days total (where available)

Business days exclude weekends and holidays. Peak seasons may add a few days.

Shipping Options

• Standard Shipping: Delivered within the 12–18 business day window.

• Express Shipping: Delivered within the 8–12 business day window (select at checkout).

• Deadline or special request? Email support@sairahaz.com with your order number.

International Shipping

• We ship worldwide. Delivery times vary by destination.

• Customs/duties/taxes (if applicable) are paid by the recipient.

Packaging

• Every order arrives in gift-ready packaging.